Waterloo values what you, our customers, have to say about us and welcomes your ideas on how we can improve our services. If you want to have your say on how Waterloo works, there are many ways you can get involved and do this.
Listening to residents is very important to us. You are the experts in knowing how well we are doing, and what we can do to make our services and your home and neighbourhood even better.
So far in 2017 we have engaged with tenants over 1,400 times, spent more than 700 hours supporting community work and worked with tenants to find improvements in over 60 areas of the business. To find out a bit more download our 2017 tenant engagement report here.
Getting involved brings many rewards: you can meet new people, learn new skills, help us to improve the services you and other residents receive. You will also get the satisfaction of knowing you have influenced our policy and get to see actual change take place as a result of your involvement.
If you can spare some time and want to make a difference, find out how you can get involved.
Call your local community engagement officer: