09 October 2015
As part of our commitment to provide you with the best service, we have recently reviewed the My Waterloo Rewards scheme.
As a result of this review and customer feedback, we have decided to end this scheme on 20 December 2015.
In December this year we will be launching Your Waterloo, our new online customer portal. Your Waterloo will allow you to manage your rent account, tenancy and report repairs to your property at any time of the day or night.
We are looking at alternative resident rewards schemes alongside the development of Your Waterloo and will update you on the exciting new services we will be offering in the coming months.