Your housing officer

Our Estates Housing Officers are responsible for your neighbourhood. They make sure your grounds and communal areas are clean and tidy, tackle any anti-social behaviour that may arise and manage issues that could impact you and/or the people in your community.

Below are the areas we cover and the Estates Housing Officers who look after them. 

Birmingham & Solihull- Richard Lee

Small Heath, Birmingham, Erdington, Pype Hayes, Olton, Acocks Green, Kitts Green, Stechford, Lea Hall, Kingstanding, Coleshill, North Warwickshire, West Midlands, Boldmere, New Oscott, Sutton Coldfield, Walmley, Solihull, Roughley

Walsall & North Birmingham- Emma Tricklebank

Edgbaston, Bucklands End,Willenhall

Parkfields  - Charlene Samuels

Tile Cross, Kingshurst, Firs Estate, Parkfields, Cooks Lane, Solihull, Marston Green, Chelmsley Wood

Staffordshire - Cathy Northern

Tamworth, Belgrave, Staffordshire, Burton On Trent, Cannock, Norton Canes, Hednesford, Lichfield, Burntwood

Kidderminster & Worcester - Gemma Bayliss

Harbourne, Bromsgrove, Dudley, Worcestershire, Kidderminster, Wolverley, Stourport-On-Severn, Netherton, Dudley, Burnt Tree, Stourbridge, Worceste, Lower Wick

South Birmingham - Chantelle Christian

Moseley, Kings Heath, Yardley, Hall Green, Kings Norton, Northfield

Derbyshire - Pete Farmer

Aslockton, Balderton, Bingham, Calverton, Carlton, Church Court, Clipstone, Cotgrave, Cropwell Bishop, Draycott, East, Bridgford, Farnsfield, Gamston, Giltbrook, Hucknall, Ilkeston, Keyworth, 
Kinoulton, Long Eaton, Mapperley, Matlock, Newark, Newthorpe, Nottingham, Plumtree, Radcliffe on Trent, Rainworth, Retford, Stanley Common, Tollerton, West Bridgford, Woodville, Worksop

South Leicester - Rachel Edwards

Ashby de la Zouch, Aylestone, Bagworth, Barwell, Beaumont Leys, Belgave, Castle Donnington, Coalville, Diseworth, Earl Shilton, Ellistown, Groby, Hinckley, Hugglescote, Ibstock, Long Whatton, Markfield, Measham, Ratby, Stanton under Bardon, Thurnby Lodge, Whitwick

North Leicester & Loughborough - Sue Winterburn

Anstey, Asfordby Hill, Barrow Upon Soar, Baston, Birstall, Bourne, Claypole, Colsterworth, Exton, Grantham, Great Casterton, Great Gonerby, Ketton, Loughborough, Melton Mowbray, Mountsorrel, Oadby, Oakham, Ryhall, 
Sileby, Stamford, Syston, Thurmaston, Uppingham, Whissendine, Wigston

North Warwickshire & Nuneaton - Michelle Hadley

Ansley Common, Atherstone, Bedworth, Coventry, Dordon, Hurley, Kingsbury, Mancetter, Nuneaton, 
Piccadilly, Sheepy Magna, Wood End

Leicester city centre - Richard Ward

Blaby, Braunstone, Cosby, Countesthorpe, Croft, de Montfort House, Elizabeth House, Enderby, Kirby Frith, Oundle, Rushden, Sapcote, Stoney Stanton, Thurlaston, Warmington, Whetstone, Yarwell

Warwick, Rugby & Northampton - Reena Vaghela

Adderbury, Burton Latimer, Great Bowden, Great Glen, Hook Norton, Kettering, Leamington Spa, Long Lawford, Lutterworth, Market Harborough, Rugby, Scraptoft, Ullesthorpe, Warwick

Wragby, Horncastle & Market Rasen - Eileen Page

Bardney, Baumber, Belchford, Benniworth, Binbrook, Burgh on Bain, Caister, Dalderby, East barkwith, Fulletby, Goulceby, Hainton, Haltham , Hemingby, Horncastle, Ludford, Mareham Le Fen, Market Rasen, Minting , Scamblesby, Tetford , Thimbleby, Tumby, Tumby Woodside, Welton Le Wold , West Ashby, Wragby, 

Maltby Le Marsh, Manby & North Somerscotes - Jo Dembrey

Alvingham, Brinkhill, Burwell, Covenham, Donnington on Bain, Gayton Le Marsh, Hagworthingham, Maltby le Marsh, Manby, North Cockerington, North Hykeman, North Somercotes, South Hykeham, South Reston, Strubby, Swaby, Tathwell, Tetney, Yarburgh, South Ormsby, 

North Thoresby & Louth - Liam Scales

Fotherby, Fulstow, Grainthorpe, Holton Le Clay, Keelby, Louth, Marshchapel, North Cotes, North thoresby, 

Mablethorpe, Saltfleet & Theddlethorpe - Jo Pacey

Grimoldby, Mablethorpe, Saltfleet, Saltfleetby , Saltfleetby St Peter, South Somercotes, Sutton On Sea, Staves Court Tetney, Theddlethorpe, Trusthorpe, Staves Court, 

Spilsby, Chapel St, Leonards & Alford - Henryka Monks

Aby, Alford, Authorpe, Beesby, Bilsby, Burgh Le Marsh, Candlesby, Chapel St Leonards, Langton, Legbourne, Partney , Skendleby, Spilsby, Ulceby, Withern, 

Ingoldmells & Skegness - Chris Seaward

Ingoldmells ,Skegness

Louth & Utterby - Rachel Wrisdale

Louth, Utterby

Lincoln , Gainsborough & Woodall Spa - Danni Bell

Bassingham , Billinghay, Bucknell, Cherry Willingham , Coningsby, Coningsby Moorside, Gainsborough, Kirby on Bain, Lincoln, Nettleham, New York, Roughton, Saxilby, Stixwauld, Tattershall, Tattershall Thorpe, Thornton, Thornton Le Fen, Washingborough, Woodhall Spa, Welton.

Sleaford, Wainfleet & Croft - Tracey Guest

Carrington, Croft, East Keal, East Kirkby, Keal Cotes, New Bolingbroke, Old Bolingbroke, Skegness, Sleaford, Stickford, Stickney, Wainfleet, Wainfleet All Saints, Wainfleet St Mary, Westville.

Addlethorpe, Surfleet & Weston - Sharon Wright

Addlethorpe, Anderby, Cumberworth, Gedney Hill, Hogsthorpe, Holbeach, Holbeach Hurn, huttoft, Kirton, Long Sutton, Moulton, Mumby, Orby, Surfleet, Sutterton, Sutton Bridge, Sutton St James, Welton Le Marsh, Weston, Whaplode, Willoughby, 


Waterloo Homes residents

If you are a shared owner, leaseholder or market rent tenant, please go to the Waterloo Homes website

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