Your housing officer

Our Estates Housing Officers are responsible for your neighbourhood. They make sure your grounds and communal areas are clean and tidy, tackle any anti-social behaviour that may arise and manage issues that could impact you and/or the people in your community.

Below are the areas we cover and the Estates Housing Officers who look after them. 

It is not possible to list all of the individual areas we cover, so if you do not see you area listed below or you are unsure who your housing officer is, you can find out by using Your waterloo

Derbyshire and Nottinghamshire

Officer Area
David Knowles 

Mark Spencer 

Matlock, Chesterfield and Ripley
Helen Constantine  Bakewell and the Northern Peak District
Theresa Whyte/Paula Hall Ashbourne
Akkas Miah Nottinghamshire




Officer  Area
Eileen Page Wragby, Horncastle
and Market Rasen
Jo Pacey Mablethorpe, Saltfleet
and Theddlethorpe
Rachel Wrisdale  Louth and Utterby
Jo Dembrey Maltby Le Marsh, Manby
and North Somerscote
Danni Bell Lincoln , Gainsborough
and Woodall Spa 
Liam Scales North Thoresby &
Tracey Guest Sleaford, Wainfleet
and Croft
Sharon Wright Addlethorpe, Surfleet
and Weston 
Henryka Monks  Spilsby, Chapel St
Leonards & Alford
Chris Seaward Ingoldmells & Skegness


Birmingham and the Midlands

Officer Area
Oliver Johnson

Charlene Samuels

Parkfields, Solihull
Natasha Ingleton Kidderminster
& Worcester
Chantelle Christian

South Birmingham
Richard Lee

North and East Solihull
Emma Tricklebank

East, North and West Birmingham
Reena Vaghela Warwickshire


Leicestershire and Rutland

Officer Area
Sue Winterburn Oadby & Wigston, Melton, Charnwood, Grantham
& Loughborough
Richard Ward Leicester and North west Leicestershire
Cathy Northern Leicester, and Kinckley and Bosworth
Victoria Williams Market Harborough
Gemma Crane Broughton Astley, Great Glen, Fleckney and Kibworth
Ruth Scotford Northamptonshire, Lutterworth, Oxfordshire and Rutland


Waterloo Homes residents

If you are a shared owner, leaseholder or market rent tenant, please go to the Waterloo Homes website

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