How to pay your rent

Pay your rent quickly and easily with Your Waterloo

Your Waterloo, our new resident's portal, allows you to quickly and easily pay your rent online

Pay your rent

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View your rent statement with Your Waterloo

Keep track of your rent account on the go

View your rent statement

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Your Waterloo offers a secure and convenient way to pay your rent and check your rent statement.

There are a number of other ways to pay your rent safely listed below:

Direct Debit

Paying by Direct Debit will ensure your rent is paid automatically and securely on time, every time. You can decide the collection date and frequency (weekly, monthly etc). You will need a bank or building society account.

You can download a Direct Debit Mandate Form from Your Waterloo, by selecting your account details in the Account tab.

Alternatively you can call 0800 435 016 option 3

allpay

We work with allpay, our payment collection company, to offer a range of easy and safe ways to pay your rent. To register for all the following payment methods you will need the long number (payment reference number) on your Easypay card:

Pay online at any time to suit you using a debit or credit card by registering at www.allpayments.net.

Download the free allpay app to make payments via your Apple, Android or Windows smartphone at any time. You will need a debit or credit card. Download the app from www.allpay.net/app

Use the automated telephone service to make payments at any time. You will need a debit or credit card. Call 0844 557 8321

Make a text payment by sending a text message from your mobile. You will need a debit or credit card. Register online at www.allpayments.net/textpay.

Post office

Use your Easypay card to pay over the counter at your local post office using cash, cheque or debit card.

Search for your nearest Post Office.

Pay Point

Use your Easypay card to pay over the counter with cash at local stores displaying the PayPoint sign.

Search for your nearest Pay Point store.

Pay your rent at a time to suit you

You can pay your rent or view a rent statement at any time using Your Waterloo

If you have a rent query or are having trouble paying your rent, our Rents Team are available 9am-7.30pm Tuesday, Wednesday and Thursday, and 9am-3pm Saturday.

Call 0121 788 7663 or email rents@waterloo.org.uk

Easier ways to pay your rent

We work with allpay to offer you a range of easy, safe and flexible ways to pay your rent.

Paying your rent allpay logo