Organisations that can help

Here are some organisations and websites that can help you with advice, services or other support.

Financial advice and services

Finding a job

Legal advice

Moving home

Saving money

Pay your rent at a time to suit you

You can pay your rent or view a rent statement at any time using Your Waterloo

If you have a rent query or are having trouble paying your rent, our Rents Team are available 9am-7.30pm Tuesday, Wednesday and Thursday, and 9am-3pm Saturday.

Call 0121 788 7663 or email

Easier ways to pay your rent

We work with allpay to offer you a range of easy, safe and flexible ways to pay your rent.

Paying your rent allpay logo