Cutting costs

From your telephone and energy bills to your everyday shopping, it's always worth comparing costs and looking for the best deals.

Reducing your energy bills

Make sure you are getting the best deal for your gas and electric by comparing prices on My Home Energy Switch. Run by the National Housing Federation specifically for social housing tenants, this website makes it easy to compare prices and switch providers. On average, it saves tenants £108.64 on their fuel bills.

You can find links to other energy switching initiatives in Organisations that can help.

The Energy Saving Trust has lots of suggestions to help you save energy and make your home more energy efficient.

Its online Home Energy Check tool will provide you with a full report on your home's energy use and the savings you could make.

Pay your rent at a time to suit you

You can pay your rent or view a rent statement at any time using Your Waterloo

If you have a rent query or are having trouble paying your rent, our Rents Team are available during the following times:

Monday 8:30 - 5:00
Tuesday 8:30 - 7:30
Wednesday 8:30 - 7:30
Thursday 8:30 - 7:30
Friday 8:30 - 5:00
Saturday 9:00 - 3:00

To speak to someone from our Rents Team, please call 0800 435 016 and select 'option 3' or email

Easier ways to pay your rent

We work with allpay to offer you a range of easy, safe and flexible ways to pay your rent.

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