Improving your budgeting skills

Taking steps to improve how you manage your money will help you deal with the changes to your benefits. 

Budgeting gives you an accurate picture of your financial situation and can help you to:

  • make decisions about purchases, as you’ll know whether you have enough left over to pay your rent and other bills
  • identify where you can make changes to your spending habits if you’re struggling to cover your costs.
  • make your money go further by helping you get into the savings routine if you have any left over.

You can get lots of useful information and advice from the Money Advice Service, including a free online financial health check, budget planners and money-stretcher/cut back calculators.

Useful links

Money Advice Service

Pay your rent at a time to suit you

You can pay your rent or view a rent statement at any time using Your Waterloo

If you have a rent query or are having trouble paying your rent, our Rents Team are available during the following times:

Monday 8:30 - 5:00
Tuesday 8:30 - 7:30
Wednesday 8:30 - 7:30
Thursday 8:30 - 7:30
Friday 8:30 - 5:00
Saturday 9:00 - 3:00

To speak to someone from our Rents Team, please call 0800 435 016 and select 'option 3' or email

Easier ways to pay your rent

We work with allpay to offer you a range of easy, safe and flexible ways to pay your rent.

Paying your rent allpay logo