Building up savings

It is always worth trying to save, even very small amounts. Having some savings put aside for emergencies makes sense. 

You might decide to start putting small amounts of money away now to help you when you are transferred onto Universal Credit. It can take several weeks from making your claim until your get your first payment.

Credit unions

An easy and safe way to save is with a credit union. These are co-operative, not-for-profit organisations which provide a range of safe and affordable financial services. They are run ‘by the members for the members’.

Credit unions make it easy to save through a range of savings accounts. You can choose to save as little or as much as you can afford, weekly, monthly or whenever you wish. And when you invest in your local credit union it is your neighbours or colleagues who benefit, not outside shareholders.

Pay your rent at a time to suit you

You can pay your rent or view a rent statement at any time using Your Waterloo

If you have a rent query or are having trouble paying your rent, our Rents Team are available during the following times:

Monday 8:30 - 5:00
Tuesday 8:30 - 7:30
Wednesday 8:30 - 7:30
Thursday 8:30 - 7:30
Friday 8:30 - 5:00
Saturday 9:00 - 3:00

To speak to someone from our Rents Team, please call 0800 435 016 and select 'option 3' or email

Easier ways to pay your rent

We work with allpay to offer you a range of easy, safe and flexible ways to pay your rent.

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