Do you know where your money goes? Taking better control of your money will help you deal with the financial impact of the benefits changes.
Having a clear understanding about how you spend your money will help make your money go further.
In most cases, when you are transferred to Universal Credit, you will not be able to have your rent paid direct to us. Your total benefit payment, including any payments to cover your rent, will be paid into your bank account once a month.
Even saving very small amounts is a good idea to help you cope with with emergencies. You might decide to start putting small amounts of money away now to help you when your benefits change.
Sometimes taking out a loan to tide you over or cover a major expense may seem the only answer, but it can be an expensive mistake.
You could cover any reduction in your benefits by finding ways to increase your income.
My Home Energy Switch is a free, impartial energy comparison site that can help you save money on your gas and electricity bills. It's designed specifically for social housing tenants and on average customers have saved £156.40 on their energy bills. Visit their website or call the freephone number on 0800 0014 706.
You can pay your rent or view a rent statement at any time using Your Waterloo
If you have a rent query or are having trouble paying your rent, our Rents Team are available during the following times:
Monday 8:30 - 5:00
Tuesday 8:30 - 7:30
Wednesday 8:30 - 7:30
Thursday 8:30 - 7:30
Friday 8:30 - 5:00
Saturday 9:00 - 3:00
To speak to someone from our Rents Team, please call 0800 435 016 and select 'option 3' or email firstname.lastname@example.org
We work with allpay to offer you a range of easy, safe and flexible ways to pay your rent.Paying your rent