Waterloo have produced a list of frequently asked questions regarding the benefit cap - you can read these here or download them at the bottom of the page
The benefit cap was first introduced in April 2013. It sets a limit on the total amount in benefits that most working age people can claim. How much you get for certain benefits may go down to make sure the total you get isn’t more than the cap amount.
The cap affects most working age people. You’re not affected by the cap if you or your partner work, and either of the following apply:
- you or your partner are eligible for Working Tax Credit
- you or your partner get Universal Credit, and your household income is more than £430 a month after tax and National Insurance
The cap applies to the total amount people in your household (you, your partner and any children living with you) get from the following benefits:
- Bereavement Allowance
- Carer’s Allowance (this won’t be affected by the benefit cap from autumn 2016)
- Child Benefit
- Child Tax Credit
- Employment and Support Allowance (unless you get the ‘support’ component)
- Guardian’s Allowance (this won’t be affected by the benefit cap from autumn 2016)
- Housing Benefit
- Incapacity Benefit
- Income Support
- Jobseeker’s Allowance
- Maternity Allowance
- Severe Disablement Allowance
- Widowed Parent’s Allowance (or Widowed Mother’s Allowance or Widows Pension if you started getting it before 9 April 2001)
- Universal Credit (unless you’ve had a work capability assessment and aren’t fit for work)
- Payments towards carer’s costs in Universal Credit won’t be affected by the benefit cap from autumn 2016.
If the amount of benefit you currently receive is more than the cap then your Housing Benefit (or Universal Credit) will be reduced to ensure your household doesn’t get more than the benefit cap amount. If this happens, you will have to pay any shortfall in your rent.
You’re not affected by the cap if anyone in your household qualifies for Working Tax Credit or gets any of the following benefits:
- Armed Forces Compensation Scheme
- Armed Forces Independence Payment
- Attendance Allowance
- Disability Living Allowance (DLA)
- Employment and Support Allowance (if you get the support component)
- Industrial Injuries Benefits (and equivalent payments as part of a War Disablement Pension or the Armed Forces Compensation Scheme)
- Personal Independence Payment (PIP)
- Universal Credit payment for ‘limited capability for work and work-related activity’
- War pensions
- War Widow’s or War Widower’s Pension
Before autumn 2016 the cap was:
o £500 per week (£26,000 per year) if you’re in a couple, whether your children live with you or not
o £500 per week (£26,000 per year) if you’re single and your children live with you
o £350 per week (£18,200 per year) if you’re single and you don’t have children, or your children don’t live with you
From autumn 2016 the cap was reduced and the amount you receive will depend on where you live in the UK.
o no children
o the children they look after don’t live with them
The DWP (Department for Work and Pensions) will write to you if you are going to be affected by the cap.
o Speak to a member of our Income Team. It’s important you keep up with your rent payments otherwise you could risk losing your home. We will be able to discuss your options and signpost you to organisations that can help. You can contact us by ringing 0800 435 016 and selecting option 3. Alternatively you can email us on firstname.lastname@example.org. In addition to our normal opening hours, the income team is also available by ringing 0121 788 7663 from 5pm to 7pm on Tue, Wed & Thurs, and 9am to 3pm on Sat.
o It is important to check that you are claiming all of the benefits you are entitled to. Find out more about the benefits you may be able to claim, or the benefits which exempt you from the benefit cap by visiting www.gov.uk/benefits-adviser
o You may be able to qualify for a Discretionary Housing Payment. Local councils have a limited pot of money that they can allocate to people who have issues meeting their rent payments. You will need to apply for this by contacting your local council. It’s important to remember that these payments are normally only for a limited period. Our income team will be able to support you with your application for this.
o Visit www.citizensadvice.org.uk
o Visit www.shelter.org.uk or Freephone on 0808 800 4444
o Visit www.moneyadviceservice.org.uk for free information about budgeting and saving money.
o More information can be found on this website
o If you already meet with your Work Coach at your local Jobcentre Plus, they will discuss the benefit cap and the support available during these interviews. If you don’t have a work coach the DWP will contact you to offer you a voluntary interview.
o Find out more information and use an online calculator to see how your benefits may be affected by visiting www.gov.uk/benefit-cap.
o Call the Government’s helplines for general information about the changes and for further support on:
|Waterloo Benefit Cap FAQ.pdf, 64 k||Download|
You can pay your rent or view a rent statement at any time using Your Waterloo
If you have a rent query or are having trouble paying your rent, our Rents Team are available 9am-7.30pm Tuesday, Wednesday and Thursday, and 9am-3pm Saturday.
Call 0121 788 7663 or email email@example.com
We work with allpay to offer you a range of easy, safe and flexible ways to pay your rent.Paying your rent