From November 2016 the Government reduced the benefit cap, cutting the total amount of benefits you may be eligible to receive.
Since April 2013, there has been a limit on the total amount that people of working age can receive in benefits. These limits were set at the same level as the national average earnings for people in work. These were:
The government has announced changes to these limits. Since Autumn 2016 the benefit cap has been set at:
You are not affected by the cap if you or your partner work, and either of the following apply:
The cap applies to the total amount that people in your household can get from the following benefits:
You’re not affected by the benefit cap if anyone in your household qualifies for Working Tax Credit or gets any of the following benefits:
But you might still be affected if you have any grown-up children or non-dependants living with you who qualify for one of these benefits. This is because they won’t normally count as part of your household.
If you receive more than the benefit cap, then it is your Housing Benefit or housing element of Universal Credit that will be reduced to bring your total payments down to the new limit. If this happens, you will have to use money from your other benefits to pay your rent.
You can pay your rent or view a rent statement at any time using Your Waterloo
If you have a rent query or are having trouble paying your rent, our Rents Team are available during the following times:
Monday 8:30 - 5:00
Tuesday 8:30 - 7:30
Wednesday 8:30 - 7:30
Thursday 8:30 - 7:30
Friday 8:30 - 5:00
Saturday 9:00 - 3:00
To speak to someone from our Rents Team, please call 0800 435 016 and select 'option 3' or email email@example.com
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