In April 2013 new rules were introduced restricting the size of the property you can receive benefit for, based on the size of your household.
Officially called the 'removal of the spare room subsidy' or 'under-occupancy penalty', it became commonly known as the bedroom tax.
Under these rules, you are allowed one bedroom for:
You are also allowed one spare bedroom for:
These rules affect you:
You aren't affected:
If you live in a home with more bedrooms than your family is considered to need, then your Housing Benefit or housing element of Universal Credit will be cut. For one ‘spare’ room, your benefit will be cut by 14% of your rent, and for two or more ‘spare’ rooms, it will be cut by 25%.
The actual amount of benefit you lose will depend upon the amount of rent you pay.
If your benefits are cut and you don't think you can cover the shortfall in your rent, you could look at moving to a smaller property.
However, there is a national shortage of small properties. You may have to join a waiting list and there is no guarantee when a suitable property will become available.
If you want to move, contact us as soon as possible. Tell us what type of home you are looking for and where you want to live and we will try to match you with a suitable available property. Vacancies are usually limited and we can only make you three reasonable offers of alternative accommodation. If you refuse all three offers, we will review your case with you and talk through the other options available.
You can pay your rent or view a rent statement at any time using Your Waterloo
If you have a rent query or are having trouble paying your rent, our Rents Team are available during the following times:
Monday 8:30 - 5:00
Tuesday 8:30 - 7:30
Wednesday 8:30 - 7:30
Thursday 8:30 - 7:30
Friday 8:30 - 5:00
Saturday 9:00 - 3:00
To speak to someone from our Rents Team, please call 0800 435 016 and select 'option 3' or email email@example.com
We work with allpay to offer you a range of easy, safe and flexible ways to pay your rent.Paying your rent