Tenant Representative

As a Tenant Representative you would work with your Community Engagement Officer to ensure your neighbourhood is a safe, friendly and tidy place to live, and you will help us to deliver a service that addresses local issues in your neighbourhood.

Key roles

  • To report poor service from contractors
  • To report communal repairs
  • To report any anti-social behaviour or anything that poses a risk to other tenants in your neighbourhood

Required skills

  • Communications skills via phone or email
  • Positive and objective outlook

Training and support

To be a Tenant Representative you do not require any formal training. 

Level of commitment

The role of a Tenant Representative is very flexible, and as such the level of commitment can vary a lot. You could volunteer as little as a few minutes each month to provide Waterloo with periodic updates, or you could spend several hours each month working on community projects.

If you would like to find out more about what it takes to be a Tenant Representative apply here

 you can download a copy of the role specification here

Get involved

Call your local community development officer: 

  • East Midlands
    0121 788 7581
  • West Midlands
    0121 788 7530
  • Lincolnshire
    01507 355229 or 355284