Our Scrutiny Panels work with staff and other tenants to objectively carry out in-depth service reviews. They objectively review Waterloo’s policies and procedures, with the aim of providing constructive criticism to management and the board.
All Scrutiny Panel members work with a regional Community Engagement Officer who will ensure that they have access to staff, documentation and any other material required to complete a service review.
Scrutiny Panel members will require training to effectively carry out a service review, this will include:
A service review will last no longer than 6 months, and during that time a panel will typically be expected to attend 1-2 meetings a month, as well as spend time corresponding via email and phone.
If you would like to find out more about what it takes to be a Scrutiny Panel member apply here
Call your local community development officer: