Mystery shopping

Please listen to the audio clips below and use your feedback forms to rate each one. Once you have completed your feedback forms, please return to Waterloo using the freepost envelope.

This is a temporary page for the use of Waterloo Mystery Shoppers. If you are not a Mystery Shopper but would like to find out how to join, you can find out more here 

Rents - Universal Credit.wav, 181 k Download
Rents - Direct Debits.wav, 160 k Download
Rents - High Call Vol.wav, 274 k Download

Get involved

Call your local community development officer: 

  • East Midlands
    0121 788 7581
  • West Midlands
    0121 788 7530
  • Lincolnshire
    01507 355229 or 355284