Being a good neighbour

Being a good neighbour means being reasonable and tolerant of different people’s views and lifestyles and considering how our behaviour affects others.

There are lots of things we can do to keep our neighbourhoods clean, safe and happy.

  • Respect your neighbours and their property
    Make sure your children and guests are considerate of your neighbours.
  • Park responsibly and considerately
    Most properties do not have specific bays. Park without blocking access to other car users and keep dropped kerbs clear so they can be used by wheelchair users.
  • Don't block stairways or entries
    If you live in a block of flats, don't leave mobility scooters, furniture or rubbish in communal stairways or landings. This can be a fire risk.
  • Put your rubbish in the bins provided
    Keep rubbish in the bin and put your bin out on collection day. If you have bulky items, please contact us for information about how you can get them removed.
  • Be a responsible pet owner
    If you have our permission to keep a pet, clean up any mess and keep your dog under control. Don't let your dog bark or whine for long periods of time. 
  • Only smoke in permitted areas
    Smoking is not allowed in indoor communal areas. If smoking in a permitted area, dispose of cigarette ends safely. 
  • Don't make excessive noise
    We all need to expect occasional noise from our neighbours but try to avoid late night DIY, slamming doors, lots of shouting or loud music.
  • Having a barbecue or party?
    Tell your neighbours first. Your neighbours will be more understanding about noise from a party if you have told them about it first and agree an end time. Try to keep noise levels down and ask your guests to park considerately and leave quietly.  
  • Be considerate with bonfires
    Bonfire smoke can be a real nuisance. If you must have a bonfire, speak to your neighbours first and arrange a time when they won't have their washing out, be using their garden or have their windows open.
  • Try and resolve issues with your neighbours directly first
    Most problems can be resolved by talking to your neighbours. If a neighbour approaches you, treat them with respect.
  • Report communal repairs
    Please report any repairs required to communal areas or shared facilities to us as soon as possible so we can keep your neighbourhood in good repair.